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Are you someone who often works alone or traverses isolated areas? Whether you're a student navigating campus after hours or a technician conducting fieldwork in remote locations, your safety is paramount to us.
Our solution empowers you with safety and peace of mind. Through our user-friendly mobile app, you stay seamlessly connected to your organization’s monitoring team. You can easily check in, request assistance, or escalate emergencies with just a few taps.
Imagine walking to your car late at night, knowing your location is monitored and help is readily available, if needed. Or envision working solo in a construction zone, reassured by the knowledge that your safety is a priority.
Tailored for end users like you, our solution equips you with the tools and support to navigate your work or daily activities safely and confidently, regardless of your location.
In case of any safety threats or medical emergencies encountered while working alone, users can quickly activate a safety or medical alert. This action triggers your professional response to swiftly respond and ensure the safety and well-being of the end users.
This is a reoccurring timer that prompts users to check-in using a timer that they can set and control throughout a check-in session.
Allows a user to simply shake their phone, while a welfare timer is running, to trigger an alert without the need to unlock their device.
Siri is integrated with WorkSafe Guardian to trigger alerts and interact with timers.
A discreet wearable button paired directly to the WorkSafe Guardian app. Simply press and hold to activate an emergency safety alert.
Employers can set up defined locations with custom notifications that alert users when they enter or exit, with corresponding messaging or reminders.
— Mark, Botanical Resources
The WorkSafe Guardian app offers a seamless user experience, providing quick and easy access to safety features that can be easily integrated into daily workflows.
Installing the app is simple as it can be easily added to your work or personal smart devices that are always within reach and fully charged, ensuring optimal usage and minimal user resistance.
Unlike a separate personal safety device, the app is always on hand, making it an ideal choice for businesses looking to implement a personal safety solution.
The Mobile Duress System suitable for any environment
Organizations may not always be able to complete a risk assessment everywhere users will perform their duties, especially for users who work alone, travel alone or frequently offsite.
The WorkSafe Guardian safety app can provide peace of mind for users in any industry.
In home consultants
Real Estate
Government
Health Care Professionals
Campus / Schools
Transport / Logistics
Agriculture
Infrastructure
Frequently Asked Questions: For App Users
A word you have chosen during the sign-up process that is used to verify your identity when speaking to the Response Centre.
So that the Response Centre can verify your identity to resolve an alert or provide information about an active alert if you are an organisation’s escalation contact.
The app needs to use your location services whenever you activate an alert or miss a welfare timer check-in. This is so the Response Centre can see where you are if you need help.
No. Your location is only sent to our Response Centre when you activate a safety or medical alert, or your Welfare Timer runs overdue.
No. This is not accessible to employers therefore can’t be used as a spying tool. We only receive your location details in the Response Centre when you activate an alert, or your Welfare Timer runs overdue.
It’s a countdown timer that asks you to check in after the time has elapsed. If you miss the check in it goes into alert where our Response Centre will give you a call to check on your welfare or send help if required.
It’s best to use the Welfare Timer when you’re working alone, remotely, or even attending appointments with clients or patients. Set your exact location (even the floor or room number) and how long you’re there for. That way, if you miss a check in, your location is then sent to the Response Centre to give you the help you need, 24/7.
It activates a safety alert from the app by shaking your phone. You can use this only when a Welfare Timer is running to quickly trigger an alert if you need help without unlocking your phone to get to the app.
Yes, through the app settings menu, go into Shake Detection and change the settings. You can also test it in here to make sure it’s not set too low and at risk of triggering false alarms.
We have phased out the use of app codes. To log into the app, you will need to create a password. To do this click on the “Forgot Password?” link on the app or on the Portal and follow the prompts to set a new password.
If you change phones and mobile number, you will need to contact your organisation’s WSG Administrator to create a new device with this number. You will then be able to login with your username and password. Ensure that you also update your number in your personal details via the Portal with your app log in details.
This is only ever used if you have an emergency and we need to send emergency services out to you. The more accurate a description we have the easier it is to find you. This information is stored securely to maintain your privacy and is only accessible during an alert to our Response Centre.
To make updates to your personal details, login into the Management Portal with the username and password that you use to log in to your app. You will be able to update your voice code, make changes to your details and update your password.
Yes, on iPhones you can configure your own voice commands with Siri (watch how to here). Contact our support team on 1300 265 151 for more information.
Yes, we have an integrated Bluetooth button that comes with a clip that can be worn on your clothing. This connects to the WSG app and can be used to activate a safety alert and (optionally) to interact with welfare timers.
You can activate alerts using Voice Commands (Siri) or using our integrated Bluetooth button which has an extended long-range Bluetooth connection. Contact our Support team on 1300 265 151 for more information.
No. For security reasons, once an alert has been activated it is sent to the Response Centre to action and the app is locked. To resolve an alert, you can call their direct line: 08 8394 4050 and quote your voice code.
Timers are able to be actioned through the lock screen (iOS only), some smart watches, through voice commands or via the integrated Bluetooth button, to ensure that each user has an easy way of interacting with the timers.
WorkSafe Guardian provides an all-in-one solution with a smartphone duress app and client management portal backed by an alert response monitoring platform with the ability to utilize your own 24/7 monitoring. The perfect solution for Central Monitoring Stations reselling to their clients or large enterprise to protect their frontline employees.
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