Safety Monitoring Center

WSG & Noonlight: Delivering faster, more informed response

Confidently protect your frontline workers with the support of WSG’s new monitoring partner, Noonlight. 

 

Noonlight’s professional agents are available 24/7/365 to provide immediate assistance for any safety, medical, or security situation your staff might encounter.

 

Noonlight’s agents utilize a sophisticated emergency response platform which helps cut down on false alarms and routes critical information directly to 911 dispatchers and first responders. This process shortens the emergency response time and improves accuracy in communication, meaning agents are able to dispatch services with more accuracy and speed than a standard 911 call.

 

Send your employees out into the world confidently, knowing help is at their fingertips no matter the situation or time of day. With Worksafe Guardian’s app always ready to connect to a Noonlight agent, your employees will never work alone again.

The Noonlight Difference:

Immediate emergency help across US & Canada, with multiple response centers offering redundancy.


Professionally trained agents who know how to react quickly, calmly, and according to the escalation protocol.

Guaranteed availability time and detailed incident reporting.

How an alert is handled:

First an employee triggers an alert using the WorkSafe Guardian App.
WSG's platform receives the alert and routes it to the response center.
A Noonlight agent responds to the alert and involves the appropriate emergency services.
Emergency services arrive on scene and handle the incident.

Who is Noonlight?

Our around-the-clock alert monitoring is powered by Noonlight, a UL listed and TMA Five Diamond certified monitoring service that routes vital information to emergency responders when you need help most. You can rest assured knowing your employees will always be able to reach a Noonlight agent with the push of a button.

Noonlight, backed by Alarm.com, is a Better Business Bureau Accredited Business with an A+ Rating. As a leading safety and technology brand, they are proud members of The Monitoring Association and the Electronic Security Association. Their centers have handled 1M+ alarms to date and protected over 3M people.

Noonlight is based in Austin, TX and has been in operation for over a decade. Their infrastructure is hosted with Amazon Web Services, with all data stored in the US. In addition, they maintain SSAE 18 / SOC 1, Soc 2 and PCI data security standards.

Prioritizing Employee Privacy:

We treat your employee’s privacy with the utmost care, starting with the data we are trusted to protect.

 

Any employee data, including location information, is only shared with our response centers after an alert has been triggered by an employee.  

 

Only the information relevant to that alert is available to the response center agent, and only while they are actively responding to that alert. 

Information Shared During Alert:

First and Last Name

Device Phone Number

Age

Gender

Height

Weight

Additional Appearance Details

Location